Arbitration is a formal hearing process that is used to resolve disputes. A third party – the arbitrator – listens to both sides, who may be represented by legal counsel, then makes a binding decision that both parties must follow. The arbitrator may also assign costs for the proceeding to one or both parties. 
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Alberta Real Estate Association 
WestMount Corporate Campus
300, 4954 Richard Road SW
Calgary, AB  T3E 6L1

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Toll Free:    1-800-661-0231 
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